Shipping Policy

Last Updated: May 27, 2026

Thank you for shopping with The Grove.

Processing Time

Orders are typically processed within 1 to 5 business days after payment is confirmed.

During periods of high demand, holidays, giveaways, or special promotions, processing times may be slightly longer.

Shipping Times

Estimated shipping times may vary depending on your location and the product ordered.

Typical delivery estimates:

• United States: 5 to 15 business days

• International: 7 to 25 business days

Please note that shipping times are estimates and are not guaranteed.

Tracking Information

Once your order has shipped, tracking information will be sent to the email provided at checkout.

Please allow up to 72 hours for tracking updates to appear.

Delays

The Grove is not responsible for shipping delays caused by:

• Weather conditions

• Carrier issues

• Customs processing

• Incorrect shipping addresses

• High order volume

• International transit delays

Lost or Stolen Packages

The Grove is not responsible for lost, stolen, or delayed packages marked as delivered by the shipping carrier.

If you experience an issue with delivery, please contact the carrier directly first. You may also contact us and we will do our best to assist.

Incorrect Shipping Information

Customers are responsible for providing accurate shipping information at checkout.

If an incorrect address is submitted, we may not be able to modify the order once it has been processed.

Split Shipments

Orders containing multiple items may arrive in separate packages depending on supplier inventory and warehouse locations.

Contact

For shipping questions or support, please contact us through our website contact page or support email.

Thank you for shopping with The Grove.